Managed Services Programs (MSP)
HWL delivers vendor neutral Total Talent Workforce
Management Solutions to lower overall labor
costs and eliminates administrative burdens.
Requisition creation
Agency Managed Services (CLIENT)
HWL offers a vendor neutral MSP program where our staffing experts perform most of the day to day tasks for the management of contingent agency staffing in our proprietary VMS platform.
Recognizing that each client is unique, we take a consultative approach and design workflows to map out who will perform certain tasks in the VMS and then implement the solution. Steps in the workflow include but are not limited to:
In addition to workflow management. HWL works directly with suppliers to ensure that they compliant with policies and processes and are meeting or exceeding KPI’s and other performance metrics.
Resource Pool Managed Services
Many hospitals rely on staffing agencies, overtime and incentive pay to meet staffing demands. HWL applies a proven methodology to create an internal “agency” that becomes your first source for supplemental staff as opposed to external agencies, overtime or incentive pay. By attracting, hiring and retaining “contingent workers” that typically work for staffing agencies; you begin to compete for staff with the very agencies that you normally use to supplement your resources.
All of this is achieved through a combination of next generation proprietary technology and decades of experience in building and managing effective contingent workforce management programs. HWL experts will transform your organization from one that relies on external contingents, overtime, and incentive pay, to one that provides internal contingents at base premium pay.
Our Process
Cost Savings
The HWL program projects cost savings based on the elimination of the agency markup percent that is part of the normal bill rate that is charged to hospitals.
To determine your cost savings opportunity complete this form and we will respond with an estimated savings report
Market Rate Analysis
HWL leverages decades of experience in rate plan management to give our clients the most competitive rates that still deliver high quality and fill rates. On behalf of our clients HWL conducts a market rate analysis that relies on data from several sources to provide rates by specialty. In addition, the rates provided are delivered with a combination of local, regional, and national variances.
Optimizing Rates
HWL is uniquely positioned to act as an honest broker for Our clients. The combination of our vendor neutral philosophy, access to real-time market intelligence regarding demand activity for healthcare professionals, and the first-hand knowledge of the inner workings of agencies, their cost structures, and where opportunities exist to negotiate solutions that can lower unit costs enables us to achieve cost-reduction objectives and provide a very attractive program that results in strong agency support.
Unlike an agency-managed MSP program, we offer the ability to have one set rate with all vendors, tiered rate structures, or individual rates with each agency. We also monitor and assess the performance of agencies on an on-going basis and continuously monitor market pricing. As such, we can make recommendations for period adjustments to rates up or down, based on data and analytics that are not biased by any single agency.
Contract Management
One of the most time consuming, frustrating and difficult aspects of working with staffing agencies is contract management. HWL minimizes the burden of our clients in this area by delivering a comprehensive service that not only relieves you of the need to conduct administration but gives you the guidance and expertise that will result in improved contract terms and conditions while ensuring that you have market competitive rate plans with your staffing agency partners.
Evaluation of current contracts, terms conditions and rates.
Approval and administration of client focused and standardized contract.
Sourcing of additional staffing agencies to supplement supplier network
Ongoing contract compliance and supplier relations.
By combining the contact expertise, proprietary aggregate data and sophisticated compliance tools built into the HWL VMS application, you can be assured that you are working under the most favorable condition, utilizing a rate plan that is under your control and a technology that will ensure 100% compliance.
Recruitment Market Intelligence – LiquidCompass
Through the aggregation of over 2.5 million healthcare jobs every day, LiquidCompass provides real time market analytics designed for healthcare. Market Console provides healthcare employers with key benchmarks, reports and research tools including:
