Today we can make a change. We just need everyone’s commitment that this is
what we are going to do.
-Mary H., MSN, RN
Mary H., MSN, RN’s words were both a plea and an order. The Interim Nurse Leader was tasked with leading a COVID-ravaged facility through unprecedented circumstances, but first, she had to get buy-in from the other stakeholders. How did she do it?
Her story of using servant leadership to affect life-saving change proves what’s possible with the right leader in place.